Frequently asked questions
Ordering, payment and delivery
How do I pay?
All orders are cash on delivery (COD). You pay the courier in cash when your order arrives. We never ask for card details.
How much is delivery and how long does it take?
Delivery is a flat $5 to every region of Lebanon and takes 3–5 business days.
Which areas do you deliver to?
We deliver all over Lebanon: Beirut, Mount Lebanon, Keserwan-Jbeil, North Lebanon, Akkar, Bekaa, Baalbek-Hermel, South Lebanon, Nabatieh.
How do I place an order?
Add products to your cart, open the cart and fill in your name, phone and address. Your order is sent to us instantly and we confirm it on WhatsApp.
Are your prices in dollars?
Yes. All prices are shown and paid in US dollars (USD).
Can I return or exchange a product?
If an item arrives damaged or faulty, contact us within 7 days of delivery and we will arrange an exchange or refund. See our returns page for details.