Returns, exchanges & warranty
In short: If an item arrives damaged, faulty or different from what you ordered, contact us within 7 days of delivery and we'll exchange or refund it.
How to request a return
Send us your order number and a photo or short video of the issue on WhatsApp (+961 00 000 000). We'll arrange pick-up or exchange.
Conditions
- Items must be returned with all accessories and original packaging.
- Products damaged by misuse are not covered.
- Delivery fees are refunded when the error is ours.